Job description
Are you a recent graduate or office professional seeking a challenging new role that involves working for a company that helps improve the quality of life of individuals around the greater Memphis-area?
We here at Right at Home have been providing in-home personal care to seniors and individuals with special needs for 13 years through the greater Memphis-area and are growing! We’re seeking an individual who can immediately make a positive impact in our office, bringing to the table efficiency when it comes to everyday tasks, but also a new perspective that leads to overall operational improvements.
This full-time position involves scheduling (i.e. creatively matching available care staff with open client shifts), HR support (ex. running new hire orientation and providing limited additional support to recruitment) and systems management (ex. back-billing and ensuring care staff are compliant with clock ins and outs).
Hours: M-F 8:30am—5:00pm, plus nights and weekends on-call
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We look forward to hearing from you!
Required Skills

• 1 yr. Scheduling exp.
• Ability to multitask in fast-paced environment
• Ability to creatively piece together disparate facts into a cohesive and workable outcome
• Stellar people-facing skills
  • Ability to work in a thorough way without getting too bogged down in the details

Essential Functions

• Answers telephone, takes inquiries or messages using good telephone technique.
• Schedules clients/facilities with appropriate associates, making all follow through calls necessary to produce an effective, smooth flowing schedule.
• Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
• Assists with checking associate work references.
• Performs payroll duties including verifying time sheets, and computer input of time sheet changes for payroll processing.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients’ calls.
• Serves as a liaison between associates and Direct of Home Care.
• Verifies valid licenses and certifications with appropriate licensing body.
• Performs on-call coordinator duties as needed.
• Assists with sales, marketing, and public relations efforts.

Additional (non-essential) Functions

• Other general office and clerical functions.
• Other duties assigned by the Director of Home Care.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.